Frequently Asked Questions

This page has been designed to provide accurate, straightforward answers to the most frequently asked questions from parents and students, to help you make the best decision for your child’s educational journey.

How is the student’s daily academic progress monitored?

Through the interactive platform, the student’s attendance, assignments, and tests are monitored via a dedicated parent dashboard, in addition to direct communication with teachers and the academic advisor.

Are all classes live or recorded?

The platform combines live classes (Live) for interaction and speaking with teachers, and recorded classes that the student can return to at any time, 24/7.

What are the registration and initial assessment fees, and are they refundable?

The admission and initial assessment fee is $150, paid once at the time of application. It is non-refundable and covers administrative procedures, opening the student file, and placement and performance assessments.

Does the platform offer options to pay tuition in installments?

Yes, we offer flexible payment options, including full payment (with a special discount) or easy installments through regular plans that suit each family’s needs.

What discounts are available for students?

The school offers discounts for Qur’an memorizers (up to 10%) and sibling discounts (up to 10% starting from the second child), with the highest-value discount applied to the student without stacking.

What is the fee refund policy in case of withdrawal?

In accepted withdrawal cases (with a documented force majeure circumstance), 80% is refunded before August 15, and 50% between August 15 and 31. Starting September 1, or for unjustified withdrawals, fees are not refunded, as enrollment is considered a full financial commitment.

How many weekly classes are there?

Classes are distributed throughout the week to achieve a balance between academic subjects and activities.

Does the student need prior experience?

No, no prior experience is required. This class is designed specifically for children starting their educational journey for the first time, in a safe, motivating environment suited to their age needs.

How does interaction take place during the lesson?

The student participates in discussion, answers questions, and interacts directly with the teacher.

What should I do if I do not have all the required documents?

You can start filling out the form and attach the documents you currently have available (such as an ID or photo), and complete the remaining documents later in coordination with the Admissions Department.